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Matter CC 26-046

Innovation and Technology Projects Status Report.

Budget & Finance Public Safety, Finance and Strategic Support Committee (PSFSS) Agenda Ready Introduced 05 Mar 2026
3 Documents on file 2.56 MB · 3 extracted · 3 AI summaries
File
CC 26-046
Type
Reports to Committee
Status
Agenda Ready
Requester
Unknown
Introduced
05 Mar 2026
Last synced
03 Jun 2026 · 16:16

The papers

01 417 KB

Memorandum

417 KB Extracted AI Summary
file 74732112-e4b5-4053-90aa-b11551859e51.pdf sha ab3ce8224cc4 source unavailable

Official source link unavailable. The file was imported, but the current source metadata does not include a public document URL.

Generated summary AI-assisted

The source text indicates this attachment appears to be a draft document.

The memorandum provides a status report on innovation and technology projects managed by the Project Management Office (PMO) and the Information Technology Department (ITD) for the fiscal year 2025-2026. It outlines the PMO's oversight of 24 projects with a total budget of $46.4 million, emphasizing the importance of effective management and accountability. The report highlights the development of the 2026-2030 ITD Strategic Plan, which aims to guide technology investments and innovation initiatives. Key areas of focus include community engagement, AI deployment, cybersecurity, and data-driven transformation. The report also details project statuses, accomplishments, and recognitions received by the City of San José, including awards for digital innovation and responsible AI use.

Key points
  • The PMO oversees 24 projects with a total budget of $46.4 million.
  • The target success rate for PMO projects is set at 80%.
  • The 2026-2030 ITD Strategic Plan is in development to guide technology investments.
  • Five strategic areas identified by ITD include Community Engagement, Innovations Powered by People, AI, Cybersecurity, and Data-Driven Transformation.
  • 92% of PMO-managed projects are on schedule, with one project marked as yellow and another as red due to delays.
  • The Business Tax System was completed in January 2026, modernizing a legacy system.
  • San José received multiple recognitions for its digital initiatives and responsible AI leadership.
Limitations
  • The text appears to be a draft as it includes unresolved placeholders and incomplete sections.
  • Some project details and metrics are not fully specified, affecting the completeness of the summary.

Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.

Extracted text preview · 18,750 chars
PSFSS COMMITTEE AGENDA: FILE: TO: PUBLIC SAFETY, FINANCE AND STRATEGIC SUPPORT COMMITTEE SUBJECT: Innovation and Technology Projects Status Report Approved 4/16/26 (d)1 FROM: KHALED TAWFIK DATE: March 26, 2026 Date: April 6, 2026 COUNCIL DISTRICT: Citywide RECOMMENDATION Accept the status report on projects managed by the Project Management Office, the Information Technology Department’s Strategic Work Plan for Fiscal Year 2025-2026, and other current and planned activities. SUMMARY AND OUTCOME The Committee will be informed of the innovation and technology projects managed by the Project Management Office (PMO), accomplishments of the Information Technology Department (ITD), and introduction of the Information Technology 2026-2030 Strategic Plan. The focus will be on project status updates, key innovative solutions underway, and how risks and concerns are being managed to keep initiatives on track. BACKGROUND The Project Management Office The PMO is established within ITD and is comprised of a team of project managers responsible for overseeing high-profile City projects in collaboration with various departments to ensure technology investments are managed effectively, with...
02 140 KB

Attachment

140 KB Extracted AI Summary
file 17110024-bccd-44e8-8962-736626abb91d.pdf sha 6454f1d3c5ef source unavailable

Official source link unavailable. The file was imported, but the current source metadata does not include a public document URL.

Generated summary AI-assisted

The document provides a status report on various innovation and technology projects completed by the Public Safety, Finance, and Strategic Support Committee from March 2025 to March 2026. It includes a list of projects such as the automation of bereavement forms, updates to the business tax system, a community Wi-Fi study, a CRM for the Council and Mayor, an eFile system replacement, and enhancements to the SJ311 service.

Key points
  • Automated the bereavement and leave-of-absence workflow for reproductive loss.
  • Updated the business tax system for better management of tax collection.
  • Conducted a community Wi-Fi study to assess feasibility of free internet access.
  • Implemented a CRM system for centralized communication management for the Mayor and Council.
  • Replaced the legacy eDisclosure system with a new electronic filing system.
  • Upgraded IT infrastructure for the Emergency Operations Center.
  • Updated the Rent Registry for improved registration processes.
  • Piloted a road safety conditions project using AI for issue detection.
  • Launched a training portal for City employees.
  • Enhanced SJ311 service with improved reporting and operational capabilities.

Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.

Extracted text preview · 4,031 chars
Attachment PUBLIC SAFETY, FINANCE, AND STRATEGIC SUPPORT COMMITTEE March 26, 2026 Subject: Innovation and Technology Projects Status Report Page 10 APPENDIX A PMO Completed Projects March 2025 – March 2026 Projects Automate Bereavement Form Description Automated the bereavement and leave-of-absence workflow for reproductive loss, enabling HR to track, monitor, and audit submitted and approved leave requests. 2 Business Tax System 3 Community Wi-Fi Study 4 CRM for Council and Mayor 5 eFile System Replacement 6 7 Emergency Operations Center (EOC) IT Infrastructure OneCity Workplace A system with software, processes, and workflows the City uses to manage the collection of taxes from businesses operating within the city and may cover things like registration, filing, payment, auditing, and compliance tracking. A proof-of-concept initiative conducted in the Yerba Buena Community Wi-Fi Attendance Area to assess the technical feasibility and cost-effectiveness of delivering free, high-speed internet access to community residents. The CRM allows the Mayor, Councilmembers, and their staff to manage communications with constituents in a centralized location. Previously, each district...
03 2.01 MB

Presentation

2.01 MB Extracted AI Summary
file ac7ef58f-1212-477d-9043-0329b6cdaae2.pdf sha 1803c1b7c73a source unavailable

Official source link unavailable. The file was imported, but the current source metadata does not include a public document URL.

Generated summary AI-assisted

The source text indicates this attachment appears to be a draft document.

The document is a status report on innovation and technology projects managed by the Project Management Office (PMO) and the Information Technology Department's Strategic Work Plan for Fiscal Year 2025-2026. It outlines the objectives, benefits for residents, accomplishments, and current initiatives of the PMO, as well as the ITD Strategic Plan for 2026-2030. The report highlights various projects, their statuses, and the strategic areas of focus for technology investments and innovation.

Key points
  • The PMO focuses on high-profile City projects to ensure successful implementations.
  • Benefits for residents include stewardship of public funds, better services, transparent accountability, and reduced risk.
  • The PMO has managed 11 projects from March 2025 to March 2026.
  • The current aggregate budget for active projects is $46.4 million, with 92% on schedule.
  • The ITD Strategic Plan for 2026-2030 is in development, guiding technology investments and innovation.
  • Key areas of focus include community engagement, innovation, artificial intelligence, cybersecurity, and data-driven transformation.
  • San José is recognized as a leader in public sector AI governance.
Limitations
  • The document appears to be a draft as it contains unresolved placeholders and lacks specific dates for some initiatives.

Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.

Extracted text preview · 10,104 chars
Committee Agenda: April 16, 2026 Item: (d)1 INNOVATION AND TECHNOLOGY PROJECTS STATUS REPORT Public Safety, Finance, & Strategic Support Committee April 16, 2026 Khaled Tawfik, Chief Information Officer Jesse Juarros, Division Manager Shirley Duong, Products-Projects Manager Agenda Item: Accept status report on projects managed by the Project Management Office, the Information Technology Department’s Strategic Work Plan for Fiscal Year 2025-2026, and other current and planned activities. 01 03 Project Management Status Reporting Information Technology Strategic Plan Status Update 02 04 Project Highlights Questions and Feedback 2 2 Project Management Office (PMO) OBJECTIVE PROJECT ASSIGNMENT Focus on high-profile City projects in collaboration with departments to ensure successful implementations and business objectives are met. Projects are selected if they meet one or more of the following criteria: • High strategic or political visibility • Cross-departmental coordination required • Significant budget or resource impact • Tight timeline or regulatory deadline 3 PMO – Benefits for Residents Stewardship of Public Funds Better Services for Residents Structured oversight of $46.4M...