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San Jose Civic Gallery City Hall agenda intelligence

Matter 25-1112

Coordination of Homelessness Activities Audit Report.

Homelessness City Council Agenda Ready Introduced 07 Oct 2025
5 Documents on file 4.46 MB · 5 extracted · 5 AI summaries
File
25-1112
Type
Strategic Support
Status
Agenda Ready
Requester
Unknown
Introduced
07 Oct 2025
Last synced
19 May 2026 · 04:01

The papers

01 2.59 MB

Memorandum

2.59 MB Extracted AI Summary
file 7a4bcc02-0238-4205-9901-960eb0051f70.pdf sha 34da518aa8ca source unavailable

Official source link unavailable. The file was imported, but the current source metadata does not include a public document URL.

Generated summary AI-assisted

The document is a report from the Office of the City Auditor of San José, focusing on the city's response to homelessness. It highlights the need for improved interdepartmental coordination, communication, and monitoring of homelessness services. The report outlines findings and recommendations aimed at enhancing outreach efforts, strengthening grant oversight, and aligning performance goals to better address homelessness in the city. It emphasizes the challenges faced due to limited resources and the importance of collaboration among various city departments and regional partners.

Key points
  • Homelessness is a top concern for San José residents, with approximately 5,500 unsheltered individuals estimated in early 2025.
  • The audit aimed to explore the city's internal structure related to homelessness and assess coordination across departments and with regional partners.
  • Finding 1 indicates the city can improve interdepartmental coordination and communication, particularly in outreach efforts.
  • Finding 2 suggests that improved monitoring and defined responsibilities can strengthen service delivery for homelessness.
  • The report includes nine recommendations for enhancing the city's response to homelessness.
Limitations
  • The text includes placeholders and unresolved sections that affect the completeness of the summary.
  • Specific dates and details about the audit's findings and recommendations are not fully detailed.

Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.

Extracted text preview · 109,727 chars
Office of the City Auditor Report to the City Council City of San José HOMELESSNESS COORDINATION: EXPANDING OUTREACH, STRENGTHENING GRANT OVERSIGHT, AND ALIGNING PERFORMANCE GOALS CAN IMPROVE THE CITY’S RESPONSE Report 25-04 October 2025 This page was intentionally left blank Office of the City Auditor Joe Rois, City Auditor October 2, 2025 Honorable Mayor and Members Of the City Council 200 East Santa Clara Street San José, CA 95113 Homelessness Coordination: Expanding Outreach, Strengthening Grant Oversight, and Aligning Performance Goals Can Improve the City’s Response Homelessness continues to be a top concern for San José residents. In the City’s annual Community Opinion Survey, respondents consistently have ranked addressing homelessness a top priority for making San José a better place to live. Based on the Housing Department’s (Housing) estimates in early 2025, there were about 5,500 unsheltered residents in San José. Many departments are involved directly or indirectly with the City’s homelessness response. The City and its regional partners, such as Santa Clara County, are challenged by limited resources across the housing continuum, from outreach workers to interim...
02 225 KB

Memorandum from Mayor, Foley, Kamei, Campos & Tordillos, 10/24/25

225 KB Extracted AI Summary
file 91244215-629f-4032-915f-12ff938bf9c6.pdf sha 93a3c77759db source unavailable

Official source link unavailable. The file was imported, but the current source metadata does not include a public document URL.

Generated summary AI-assisted

The memorandum from the Mayor and several Councilmembers addresses the Coordination of Homelessness Activities Audit Report. It recommends accepting the report and the Administration's response, reviewing existing protocols regarding reasonable accommodations for unhoused individuals, and providing additional training if necessary. The report highlights the need for clarity in procedures and communication about the rights of individuals with disabilities and the handling of personal belongings during encampment abatements. It notes that a significant percentage of stored belongings are not reclaimed and emphasizes the importance of low-barrier processes for retrieving personal items.

Key points
  • The memorandum is addressed to the City Council and is dated October 24, 2025.
  • It recommends accepting the audit report and the Administration's response.
  • It calls for a review of protocols regarding reasonable accommodations for unhoused individuals.
  • The report indicates that only 6% of stored personal belongings are reclaimed by unhoused individuals.
  • The memorandum emphasizes the need for clear communication about the retrieval process for personal belongings.
Limitations
  • The text does not provide specific details about the audit report's findings or recommendations.
  • There are unresolved placeholders in the document that affect the completeness of the summary.

Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.

Extracted text preview · 6,047 chars
COUNCIL AGENDA: 10/28/2025 FILE: 25-1112 ITEM: 3.3 TO: HONORABLE CITY COUNCIL FROM: Mayor Mahan Vice Mayor Foley Councilmember Kamei Councilmember Campos Councilmember Tordillos SUBJECT: SEE BELOW DATE: October 24, 2025 Approved Date: 10/24/2025 SUBJECT: Coordination of Homelessness Activities Audit Report RECOMMENDATION 1. Accept the report and the Administration’s response. 2. Direct the City Attorney and the City Manager, in collaboration with the Office of Racial and Social Equity, to review existing protocols and training materials regarding: a. Reasonable accommodations for unhoused people with disabilities engaged in advance of and during encampment abatements, Oversized and Lived-In Vehicle Enforcement (OLIVE) activations, and other relevant interactions; and b. The collection, storage, and retrieval of personal belongings encountered during encampment abatements, OLIVE activations, and other relevant interactions. 3. If the City Manager and City Attorney determine that additional training is needed for contracted service providers and City staff who frequently engage with unhoused individuals on reasonable accommodations and the handling of personal belongings, direct...
03 157 KB

Memorandum from Ortiz, 10/27/25

157 KB Extracted AI Summary
file 68c9bf5e-152d-45f0-82ae-0ac100440a60.pdf sha 733148016530 source unavailable

Official source link unavailable. The file was imported, but the current source metadata does not include a public document URL.

Generated summary AI-assisted

The memorandum from Councilmember Ortiz discusses the Coordination of Homelessness Activities Audit Report. It recommends accepting the report and directing the City Manager to collaborate with the Housing Department to create metrics for measuring the effectiveness of service providers funded by the City of San José. The City spends approximately $75 million annually on homelessness services, yet residents have seen limited improvements. The memorandum emphasizes the need for accountability and strategic resource allocation to ensure effective outcomes in reducing homelessness.

Key points
  • The City of San José spends about $75 million annually on homelessness services.
  • Residents have seen limited improvement in homelessness despite significant spending.
  • The memorandum recommends accepting the audit report and developing performance metrics for service providers.
  • Metrics should include measurable goals for shelter placements, housing retention rates, and successful exits from homelessness.
  • The City Manager and Housing Department are tasked with creating a framework for these metrics by April 2026.

Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.

Extracted text preview · 3,130 chars
COUNCIL AGENDA: 10/28/2025 FILE: 25-1112 ITEM: 3.3 TO: HONORABLE MAYOR AND CITY COUNCIL FROM: Councilmember Ortiz SUBJECT: SEE BELOW DATE: October 28, 2025 Approved Date 10/27/2025 SUBJECT: Coordination of Homelessness Activities Audit Report. RECOMMENDATION 1. Accept the report and the Administration’s response. 2. Direct the City Manager to collaborate with the Housing Department to design and propose metrics that measure the achievement of outcomes by service providers funded by the City of San José, providing services to City Programs. These metrics would supplement audit recommendations 5, 6, and 7, which aim to improve oversight for Housing's service providers. BACKGROUND The City of San José spends approximately $75 million annually on contracts with service providers to combat homelessness. Despite this enormous expenditure, residents have seen limited improvement in homeless concerns, and members of the unhoused community continue to struggle across the city. At the same time, San José faces a budget shortfall that is expected to increase in the coming years due to limited federal support. Given these financial constraints, the City must be strategic with its limited...
04 126 KB

Presentation - est. 10 minutes

126 KB Extracted AI Summary
file 636da1fa-b45a-4833-80f6-b3086d65e478.pdf sha ae8f61e3ef26 source unavailable

Official source link unavailable. The file was imported, but the current source metadata does not include a public document URL.

Generated summary AI-assisted

The report titled 'Homelessness Coordination: Expanding Outreach, Strengthening Grant Oversight, and Aligning Performance Goals Can Improve the City’s Response' was issued by the City Auditor in October 2025. It addresses the ongoing concern of homelessness in San José, highlighting a preliminary count of 6,503 homeless individuals. The report outlines the need for improved interdepartmental coordination, monitoring, and grant oversight in the city's homelessness response efforts. It includes nine recommendations aimed at enhancing service delivery and outreach strategies.

Key points
  • The City budgeted $151.5 million for homelessness programs for FY 2025-26.
  • The report was directed by the City Council in June 2024 to audit homelessness efforts.
  • The City maintains agreements with regional partners to coordinate responses to homelessness.
  • The report benchmarks other jurisdictions' approaches to homelessness.
  • Nine recommendations are provided to improve coordination and service delivery.
Limitations
  • The text does not provide specific details on the nine recommendations.
  • There are unresolved placeholders in the document that affect the summary.

Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.

Extracted text preview · 5,257 chars
HOMELESSNESS COORDINATION: EXPANDING OUTREACH, STRENGTHENING GRANT OVERSIGHT, AND ALIGNING PERFORMANCE GOALS CAN IMPROVE THE CITY’S RESPONSE A Report from the City Auditor Issued October 2025 http://www.sanjoseca.gov/auditor Presenters: Joe Rois, City Auditor Gitanjali Mandrekar, Assistant City Auditor Michelle Mallari, Program Performance Auditor II Adrian Perez, Program Performance Auditor II October 28, 2025 City Council Agenda Item 3.3 1 Background • Homelessness continues to be a top concern for San José residents Point-in-Time Counts for San José’s Homeless Population • Preliminary results from the 2025 Point-inTime (PIT) Count placed San José’s total homeless population at 6,503 • There are limited resources across the housing continuum, from outreach workers to interim housing to affordable housing opportunities Source: Auditor summary of city point-in-time counts *2025 point-in time counts based on preliminary results 2 Background In June 2024, Council directed our office to conduct an audit related to the City’s efforts around homelessness Explore San José's internal departmental structure related to homelessness response including but not limited to cleanups,...
05 1.37 MB

Letters from the Public

1.37 MB Extracted AI Summary
file e8946d9e-96ea-4c5d-a66f-a28bc0c927de.pdf sha 9ab8f9cfd1eb source unavailable

Official source link unavailable. The file was imported, but the current source metadata does not include a public document URL.

Generated summary AI-assisted

The source text indicates this attachment appears to be a draft document.

The document contains letters from the public addressing concerns about the City of San José's audit of homelessness coordination, specifically regarding the lack of analysis on disability access and ADA compliance. Michele Mashburn emphasizes the systemic failure to integrate disability considerations into the audit, highlighting the legal obligations under federal and state laws. She urges the City Council to include disability access metrics in future audits and to conduct a dedicated ADA audit of housing-related programs. Other community members, including Sarah Hollingsworth and Jennette Holzworth, echo these concerns and advocate for the inclusion of disabled voices in policy-making and audits.

Key points
  • Michele Mashburn criticizes the homelessness audit for omitting analysis of disability access.
  • The audit fails to evaluate ADA compliance and reasonable accommodations for disabled individuals.
  • Mashburn calls for future audits to include disability access metrics and collaboration with the Disability Affairs Officer.
  • Community members support Mashburn's recommendations and stress the importance of centering the needs of disabled and unhoused individuals in policy decisions.
  • There is a call for a dedicated ADA audit of all housing-related programs to ensure compliance and accessibility.
Limitations
  • The text appears to be a draft as it contains multiple email forwards and lacks a clear final format.
  • There are unresolved placeholders and missing information regarding specific dates and other details.

Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.

Extracted text preview · 14,404 chars
@ Outlook FW: Agenda Item 3.3 Coordination of Homelessness Activities Audit: Systemic Failure to Address Disability Access and ADA Compliance From City Clerk <city.clerk@sanjoseca.gov> Date Mon 10/27/2025 8:27 AM To Agendadesk <Agendadesk@sanjoseca.gov> Í 1 attachment (68 KB) Recommended Disability Audit Measures .pdf; From: Michele Mashburn Sent: Sunday, October 26, 2025 10:29 PM To: City Clerk <city.clerk@sanjoseca.gov>; District1 <district1 @sanjoseca.gov>; District2 <District2@sanjoseca.gov>; District3 <district3 @sanjoseca.gov>; District4 <District4@sanjoseca.gov>; District <District5@sanjoseca.gov>; District 6 <district6 @sanjoseca.gov>; District7 <District7@sanjoseca.gov>; District8 <district8 @sanjoseca.gov>; District9 <district9@sanjoseca.gov>; District 10 <District10@sanjoseca.gov>; The Office of Mayor Matt Mahan <mayor@sanjoseca.gov>; Sanchez, Sheila <Sheila.Sanchez@sanjoseca.gov> Subject: Agenda Item 3.3 Coordination of Homelessness Activities Audit: Systemic Failure to Address Disability Access and ADA Compliance [External Email. Do not open links or attachments from untrusted sources. Learn more’ a AA Dear Mayor and City Council Members: The Homelessness...