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The report from the Office of the City Auditor assesses Team San Jose's performance for FY 2024-25. Team San Jose exceeded its performance targets, achieving a gross operating result of over $6.5 million, booking 133,500 hotel room nights, generating an estimated economic impact of over $95 million, holding 545 days of events, and receiving a 97% customer satisfaction rating. Consequently, Team San Jose qualifies for a performance-based fee of $300,000. The report is scheduled for presentation at the December 15, 2025 meeting of the Community and Economic Development Committee.
Key points
Team San Jose exceeded its target gross operating results.
Booked 133,500 hotel room nights.
Estimated economic impact of over $95 million.
Held 545 days of events at cultural facilities.
Received 97% satisfaction ratings on customer service surveys.
Qualifies for a performance-based fee of $300,000.
Limitations
The text indicates that the report is scheduled for a future meeting, suggesting it may be a draft.
Some sections of the text are truncated, leading to incomplete information.
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Extracted text preview · 30,426 chars
Office of the City Auditor Report to the City Council City of San José TEAM SAN JOSE PERFORMANCE FY 2024-25 Report 25-06 November 2025 This page was intentionally left blank Office of the City Auditor Joe Rois, City Auditor November 25, 2025 Honorable Mayor and Members Of the City Council 200 East Santa Clara Street San José, CA 95113 Team San Jose Performance FY 2024-25 Since 2004, Team San Jose, Inc. (TSJ) has operated the San José McEnery Convention Center and several other City-owned facilities on behalf of the City. Additionally, since 2009, TSJ has operated the San José Convention and Visitors Bureau (CVB). Under the terms of the management agreements between the City and TSJ, the City Auditor’s Office is required to perform an annual performance audit to determine whether TSJ achieved agreed-upon performance targets. These targets are the basis for an incentive payment from the City. Finding 1: Team San Jose Exceeded Its Weighted Performance-based Fee Score and CVB Performance Targets In Fiscal Year (FY) 2024-25, Team San Jose: • Exceeded its target in gross operating results, • Booked 133,500 hotel room nights, • Had an estimated economic impact of over $95 million, •...
Official source link unavailable.
The file was imported, but the current source metadata does not include a public document URL.
Generated summaryAI-assisted
The document is a report from the City Auditor regarding Team San Jose's performance for Fiscal Year 2024-25. It indicates that Team San Jose exceeded its performance targets. The report was presented to the Community and Economic Development Committee on December 15, 2025, by Joe Rois and Adrian Perez. The audit aimed to assess whether performance targets were met, and it acknowledges the cooperation of various city offices during the audit process.
Key points
Team San Jose has operated City-owned facilities since 2004.
Team San Jose has operated the San José Convention and Visitor’s Bureau since 2009.
The audit's objective was to determine if performance targets were achieved in FY 2024-25.
Team San Jose exceeded its weighted performance-based fee score and CVB performance targets.
Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.
Extracted text preview · 1,359 chars
Team San Jose Performance Fiscal Year 2024-25 A report of the City Auditor Issued November 2025 http://www.sanjoseca.gov/auditor http://www.sanjoseca.gov/auditor December 15, 2025, Community and Economic Development Committee, Item #(d)1 Presented by Joe Rois, City Auditor and Adrian Perez, Program Performance Auditor II Office of the City Auditor, 1 Background • Since 2004, Team San Jose has operated several City-owned facilities on behalf of the City • Since 2009, Team San Jose has also operated the San José Convention and Visitor’s Bureau (CVB) • Objective of this audit was to determine whether Team San Jose achieved agreed upon performance targets during Fiscal Year 2024-25 San José McEnery Convention Center Office of the City Auditor, 2 Finding 1:Team San Jose Exceeded Its Weighted Performance-based Fee Score and CVB Performance Targets for FY 2024-25 Weighted Performance-based Fee Score for the Convention and Cultural Facilities Weighted Performance Score for the Convention and Visitor’s Bureau Office of the City Auditor, 3 Conclusion We would like to thank Team San Jose, the Office of Economic Development and Cultural Affairs, and the Budget Office for their time,...