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This memorandum provides a status report on parking enforcement in San José, detailing the operations and effectiveness of the Department of Transportation's Parking Compliance Unit (PCU). The report outlines the unit's staffing levels, enforcement activities, and the introduction of new programs aimed at addressing parking issues, including the Expired Registration Enforcement and Oversized and Lived-In Vehicle Enforcement programs. It highlights the challenges faced due to understaffing and the incremental increases in citations and vehicle tows over recent fiscal years. The report recommends accepting the status report to enhance resident satisfaction and service improvements.
Key points
The PCU operates 24/7 to enforce parking laws and ensure safe use of public right-of-way.
In FY 2024-2025, the PCU issued 217,720 citations and towed 3,227 vehicles.
The PCU is currently understaffed compared to other Bay Area cities, with plans to increase staffing to 55.5 FTE by January 2026.
New enforcement programs include Expired Registration Enforcement and Oversized and Lived-In Vehicle Enforcement.
The report indicates a focus on proactive enforcement and community education to improve compliance.
Limitations
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T&E AGENDA: 12/01/25 ITEM: (d)1 TO: TRANSPORTATION AND FROM: John Ristow ENVIRONMENT COMMITTEE SUBJECT: Parking Enforcement Status Report Approved DATE: November 10, 2025 Date: 11/13/2025 RECOMMENDATION Accept the status report on parking enforcement related to vehicle concerns and service improvements that enhance prioritized outcomes and resident satisfaction. BACKGROUND Operating 24/7 across San José, the Department of Transportation’s (DOT) Parking Compliance Unit (PCU) works to ensure safe, equitable, and efficient use of public rightof-way by enforcing state and local parking laws. The PCU works to strike a balance between enforcing parking regulations and achieving compliance through education and warnings. This includes informing residents and visitors of applicable parking regulations and providing an opportunity to comply, such as by paying a meter or relocating their vehicle before a citation is issued. Parking and Traffic Control Officers (PTCOs) conduct regular proactive citywide patrols to address parking challenges and roadway safety through the enforcement of parking regulations such as red curbs, blocked crosswalks, access ramps and bike lanes, overnight...
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Attachment A provides an overview of the Parking Compliance Unit's service delivery for safety and illegal parking enforcement in the city. It details the operations of various specialized teams, their staffing, citation issuance, and specific enforcement activities across different areas, including proactive citywide enforcement, evening and overnight enforcement, downtown and meter district enforcement, residential parking permit enforcement, and vehicle abatement. The document outlines the operational strategies, citation statistics, and the transition of certain programs in response to workload and effectiveness.
Key points
Citywide enforcement of safety and illegal parking violations is managed by six specialized teams with a total of 33.5 FTE PTCOs.
In FY 2024-2025, these teams issued 217,720 citations.
The proactive citywide parking enforcement team issued over 105,000 citations and conducted 273 school visits.
The Evening & Overnight Enforcement Team issued nearly 24,000 citations.
The Downtown & Meter District Parking Enforcement team issued nearly 60,000 citations.
The Residential Parking Permit Enforcement team issued nearly 16,000 citations.
A team of two PTCOs responded to over 2,000 service requests related to blocked driveways.
The Vehicle Abatement and Tow Enforcement teams towed approximately 600 vehicles.
The EPS Pilot Program received 20,063 service requests but was discontinued due to high demand and low satisfaction scores.
Limitations
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Attachment A Page 1 of 4 Parking Compliance Unit Service Delivery Overview Safety & Illegal Parking Enforcement Citywide enforcement of safety and illegal parking violations is spread across six specialized teams, budgeted at staff 33.5 FTE PTCOs. The majority of these teams operate under a proactive patrol model, primarily issuing citations. During FY 20242025, these teams issued 217,720 citations across their respective service areas. Proactive Citywide Parking Enforcement The largest service delivery team, comprising 13 FTE PTCOs, is responsible for the systematic, proactive patrol of all city streets, with the goal of visiting each street approximately once every 14 days. During these patrols, officers address a wide range of parking violations, including but not limited to red-curb, bike-lane, crosswalk, and curb-ramp obstructions. They also monitor and address illegal parking activity in school zones and enforce posted street sweeping restrictions across approximately 546 miles of roadway citywide. To maintain operational efficiency, this team focuses exclusively on proactive enforcement and does not respond to customer complaints or San José 311 service requests. In FY...
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The source text indicates this attachment appears to be a draft document.
The document is a status report on parking enforcement by the Department of Transportation for the Transportation and Environment Committee. It outlines the service delivery approach focusing on safety, equity, and efficiency in enforcing parking regulations. Key areas of enforcement include illegal parking, residential permit parking, and vehicle abatement. The report provides statistics on citations, tows, and investigations, as well as staffing benchmarks compared to other Bay Area cities. It also discusses future service deliveries and next steps for various enforcement programs.
Key points
The report is from the Transportation and Environment Committee.
It details the service delivery approach of the Parking Compliance Unit, emphasizing safety, equity, and efficiency.
Key enforcement areas include illegal parking, residential permit parking, and vehicle abatement.
Statistics provided include 217,720 citations and 3,227 tows.
San José's parking enforcement team is noted as the most understaffed among Bay Area cities.
Future service deliveries and next steps for enforcement programs are outlined.
Limitations
The document appears to be a draft, as indicated by the formatting and structure.
There are unresolved placeholders and missing information in the text.
Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.
Extracted text preview · 4,988 chars
(d)1 Parking Enforcement Status Report Transportation and Environment Committee | December 1, 2025 JOHN RISTOW – Director, Department of Transportation HEATHER HOSHII – Deputy Director, Department of Transportation ARIAN COLLEN – Division Manager, Department of Transportation Parking Compliance Unit Service Delivery Approach Safe Enforcement of California Vehicle Code (CVC) and San Jose Municipal Code parking regulations to ensure safe use of public right-of-way Equitable Focus on proactive patrols touching every city street to ensure citywide services are provided to all San José communities Efficient Hybrid enforcement model combining both proactive and reactive responses across 11 key, service delivery specific parking enforcement teams 2 Safety & Illegal Parking Enforcement FY 2024-25 Request for Service Responsive to Customer Requests for - Blocked Driveways - Tow Permits (Events/Construction) Timed Parking Enforcement Citywide enforcement of time-limited parking areas outside of Meter Districts Phased Out Effective FY 2025-26 Residential Permit Parking (RPP) Enforcement Patrol of 22 RPP zones using Automated License Plate Recognition (ALPR) systems Proactive Citywide...