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The report from the Office of the City Auditor addresses the Tenant Protection Ordinance (TPO) in San José, highlighting the need for improved fee calculation processes and standardized procedures for better program administration. The audit identifies three main findings: the need for a standard roster of TPO units, the enhancement of performance management through standardized procedures and data collection, and the necessity for more proactive outreach and education efforts. The report includes 12 recommendations for the Housing Department to improve the administration of the TPO.
Key points
The TPO protects tenants from unjust evictions by limiting terminations to 13 just causes.
The Housing Department administers the TPO and assesses a per-unit annual fee on property owners.
The audit found that the current process for identifying TPO-only units is complicated and prone to errors.
Recommendations include developing a standard roster of TPO-only properties and improving documentation of the fee calculation process.
The report emphasizes the need for updated procedures and performance measures to enhance program effectiveness.
Outreach efforts should be more data-driven to better target high-need areas.
Limitations
The document contains unresolved placeholders and incomplete sections, particularly in the fee history and specific recommendations.
Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.
Extracted text preview · 92,789 chars
Office of the City Auditor Report to the City Council City of San José TENANT PROTECTION ORDINANCE: HOUSING SHOULD REFINE ITS FEE CALCULATION PROCESS AND STANDARDIZE PROCEDURES TO IMPROVE PROGRAM ADMINISTRATION Report 24-05 October 2024 This page was intentionally left blank Office of the City Auditor Joe Rois, City Auditor October 21, 2024 Honorable Mayor and Members Of the City Council 200 East Santa Clara Street San José, CA 95113 Tenant Protection Ordinance: Housing Should Refine its Fee Calculation Process and Standardize Procedures to Improve Program Administration The Tenant Protection Ordinance (TPO) protects tenants in multiple dwelling units from unjust evictions by limiting terminations to 13 just causes, including at-fault and no-fault to the tenant. The Housing Department (Housing) administers the TPO as part of its Rent Stabilization Program and assesses a perunit annual fee on property owners whose units are covered by the TPO. San José has a two-tier fee system: a lower fee for TPO-only units, and a higher fee for units covered by the Apartment Rent Ordinance and the TPO. In recent years, Housing has sought to increase the TPO-only fee to reflect the full cost of...
Official source link unavailable.
The file was imported, but the current source metadata does not include a public document URL.
Generated summaryAI-assisted
The report from the City Auditor discusses the Tenant Protection Ordinance (TPO) and recommends improvements in fee calculation and program administration. It highlights issues with the current unit count, the need for standardized procedures, and the importance of proactive outreach and education efforts. The report includes 12 recommendations aimed at enhancing the effectiveness of the TPO.
Key points
The Tenant Protection Ordinance was passed in 2017 to promote housing stability and fairness.
The TPO limits evictions to 13 just causes.
Housing administers the TPO as part of the Rent Stabilization Program.
The TPO-only fee is currently set at $23 per unit.
There are discrepancies in the estimated number of TPO-only units due to erroneous data inclusion.
Recommendations include developing a standard roster of TPO-only properties and improving documentation of the fee calculation process.
The report suggests enhancing data collection and performance metrics for better assessment of the TPO's effectiveness.
Outreach and education efforts should be more proactive and data-driven.
Limitations
The report does not specify the exact dates or outcomes of the recommendations.
There are unresolved placeholders regarding specific details in the recommendations.
Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.
Extracted text preview · 3,684 chars
Tenant Protection Ordinance: Housing Should Refine its Fee Calculation Process and Standardize Procedures to Improve Program Administration A Report from the City Auditor Issued October 2024 http://www.sanjoseca.gov/auditor Presenter: Joe Rois, City Auditor Community and Economic Development Committee Agenda Item (d)1 1 Background • In 2017, the City Council passed the Tenant Protection Ordinance (TPO) to promote housing stability and fairness within the residential rental market. The TPO limits evictions to 13 just causes, including at fault and no fault to the tenant • Housing administers TPO as part of the Rent Stabilization Program. • Units only covered by the TPO pay the TPO-only fee. Units covered by the Apartment Rent Ordinance are charged a separate, higher fee. The TPO-only fee is currently set at $23 per unit. 2 Finding I: Housing Should Develop a Standard Roster of Tenant Protection Ordinance Units and Better Document the Fee Calculation Process Exhibit 1:The TPO Unit Count Has Fluctuated Over Time • Housing estimated 48,000 TPOonly units in San José but included 6,450 hotel/motel rooms which should have been exempt. • The unit counts in past fee calculations...