Skip to main content
San Jose Civic Gallery City Hall agenda intelligence

Matter 25-1193

Amendment to the Master Agreement with ICF Jones & Stokes, Inc. for On-Call Concession Services at the San José Mineta International Airport.

Economic Development City Council Agenda Ready Introduced 03 Nov 2025
1 Document on file 196 KB · 1 extracted · 1 AI summary
File
25-1193
Type
Consent Agenda
Status
Agenda Ready
Requester
Unknown
Introduced
03 Nov 2025
Last synced
19 May 2026 · 04:01

The papers

1 document · 196 KB
01 196 KB

Memorandum

196 KB Extracted AI Summary
file 4f744dfd-16ad-4d2e-a0ea-b7c713979138.pdf sha b5fedc0d904d source unavailable

Official source link unavailable. The file was imported, but the current source metadata does not include a public document URL.

Generated summary AI-assisted

This memorandum addresses an amendment to the Master Consultant Agreement with ICF Jones & Stokes, Inc. for On-Call Concession Services at the San José Mineta International Airport. It recommends authorizing the City Manager to negotiate and execute a First Amendment to increase the maximum compensation by $300,000, bringing the total agreement amount to $620,000. The amendment aims to enhance customer service standards across airport concessionaires, with a focus on improving the customer experience, which is expected to lead to revenue growth. The agreement is set to expire on December 11, 2027, and the funding will come from the Airport Maintenance and Operation Fund and concessionaire revenues.

Key points
  • The amendment increases the maximum compensation for ICF Jones & Stokes, Inc. by $300,000.
  • The total agreement amount will be $620,000.
  • The initiative aims to improve customer service standards at the airport.
  • The agreement is effective through December 11, 2027.
  • Funding will be sourced from the Airport Maintenance and Operation Fund and concessionaire revenues.
Limitations
  • The text indicates a specific date for the expiration of the agreement but does not provide details on the exact timeline for the proposed expenditures.
  • There are unresolved placeholders in the budget reference section.

Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.

Extracted text preview · 9,114 chars
COUNCIL AGENDA: FILE: ITEM: TO: HONORABLE MAYOR AND CITY COUNCIL SUBJECT: See Below Approved 11/18/25 25-1193 2.9 FROM: Mukesh (Mookie) Patel DATE: October 27, 2025 Date: 10/28/25 COUNCIL DISTRICT: Citywide SUBJECT: Amendment to the Master Consultant Agreement with ICF Jones & Stokes, Inc. for On-Call Concession Services at the San José Mineta International Airport RECOMMENDATION Adopt a resolution authorizing the City Manager or her designee to negotiate and execute a First Amendment to the Master Consultant Agreement with ICF Jones & Stokes, Inc. for On-Call Concession Services at the San José Mineta International Airport, to increase the maximum compensation by $300,000 for a total agreement amount of $620,000. SUMMARY AND OUTCOME The approval of the recommendation will allow the San José Mineta International Airport (Airport or SJC) to engage ICF Jones & Stokes, Inc. (ICF) to complete the concession customer service program, which is intended to elevate service standards across all SJC concessionaires, including food and beverage, retail, and lounge staff. By focusing on improving the customer experience, the Airport anticipates that this initiative will directly result in...