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The memorandum discusses the Digital Empowerment and Broadband Strategy for San José, outlining recommendations to renew the City’s 2017 Broadband and Digital Inclusion Strategy. It highlights the progress made since 2017 in expanding internet access and digital skills training, while noting that approximately 12% of households remain unconnected or under-connected. The updated strategy aims to close the digital divide through digital empowerment, ensure broadband availability, and provide best-in-class broadband processes. Key findings from a digital equity assessment indicate ongoing barriers to internet adoption, particularly affordability and infrastructure limitations. The strategy includes goals to enhance digital inclusion and connectivity for all residents.
Key points
The memorandum is addressed to the Mayor and City Council regarding the Digital Empowerment and Broadband Strategy.
It recommends accepting the status report on the Digital Equity Assessment and renewing the City’s 2017 Broadband and Digital Inclusion Strategy.
The strategy aims to close the digital divide, ensure broadband availability, and provide effective broadband processes.
Approximately 12% of San José households are unconnected or under-connected, with cost being a primary barrier.
The updated strategy is structured around three core goals: digital empowerment, broadband availability, and best-in-class processes.
The assessment indicates that internet adoption has improved but still lags behind peer cities.
The strategy is informed by a comprehensive assessment conducted by Guidehouse, Inc.
Limitations
The document includes placeholders and unresolved sections that affect the completeness of the summary.
Specific dates and outcomes related to the implementation of the strategy are not provided.
Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.
Extracted text preview · 187,700 chars
COUNCIL AGENDA: FILE: ITEM: TO: HONORABLE MAYOR AND CITY COUNCIL SUBJECT: Digital Empowerment and Broadband Strategy Approved 12/16/25 25-1332 7.1 FROM: Jill Bourne DATE: November 24, 2025 Date: 12/1/25 COUNCIL DISTRICT: Citywide RECOMMENDATION (a) (b) (c) (d) Accept the status report on the Digital Equity Assessment and recommendations to renew the City’s 2017 Broadband and Digital Inclusion Strategy. Adopt the Digital Empowerment and Broadband Strategy, affirming and continuing the City’s hybrid approach to telecommunications partnerships. Adopt a resolution to formally utilize the Federal Communications Commission’s broadband speed definition of 100/20 Mbps and aspirational future speed goal of 1 Gbps/500 Mbps. Direct staff to implement the Digital Empowerment and Broadband Strategy Work Plan and return to the City Council in 2027 with a status update. SUMMARY AND OUTCOME The Digital Empowerment and Broadband Strategy report outlines updated strategies to close the digital divide in San José and provides the first comprehensive assessment of the City of San José’s (City) digital equity efforts since the adoption of the Broadband and Digital Inclusion Strategy in 2017....
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The source text indicates this attachment appears to be a draft document.
This resolution proposes to formally incorporate the Federal Communications Commission's (FCC) broadband speed benchmark of 100 Mbps download and 20 Mbps upload into the City of San José's 2025 Digital Empowerment and Broadband Strategy. It also sets an aspirational future goal of 1 Gbps download and 500 Mbps upload speeds.
Key points
The City of San José approved the Broadband and Digital Inclusion Strategy in 2017.
The 2017 Strategy aimed to close the digital divide through public-private partnerships.
The FCC increased the broadband speed benchmark to 100 Mbps download and 20 Mbps upload in 2024.
The City assessed its digital equity efforts in a 2025 Strategy report.
The resolution incorporates the FCC's 2024 speed benchmark and sets a future goal of 1 Gbps/500 Mbps.
Limitations
The document appears to be a draft, as indicated in the text.
The resolution number and adoption date are not filled in.
The voting results (AYES, NOES, ABSENT, DISQUALIFIED) are not provided.
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Extracted text preview · 2,512 chars
SAW:CHD:CAG 12/4/2025 RESOLUTION NO. ______________ A RESOLUTION OF THE COUNCIL OF THE CITY OF SAN JOSE TO FORMALLY INCORPORATE THE FEDERAL COMMUNICATIONS COMMISSION’S BROADBAND SPEED DEFINITION OF 100/20 MBPS AND ASPIRATIONAL FUTURE SPEED GOAL OF 1 GBPS/500 MBPS WHEREAS, the City of San José (“City”) approved the Broadband and Digital Inclusion Strategy in 2017 (“2017 Strategy”), which included recommended strategies on City-wide digital inclusion, focusing on a hybrid public-private partnership approach to close the digital divide, including universal connectivity, affordability, and digital skill-building; and WHEREAS, while City has made substantial progress implementing the 2017 Strategy, with expanded internet access, training and community-based programs, access to reliable, high-speed broadband is constrained by a lack of provider competition and limited availability of Gigabit-speed services across the City; and WHEREAS, the 2017 Strategy was based on a broadband speed benchmark for highspeed fixed broadband to download speeds of 25 megabits per second (“Mbps”) and upload speeds of 2 Mbps, consistent with the Federal Communications Commission (“FCC”) in 2015; and...
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Generated summaryAI-assisted
The source text indicates this attachment appears to be a draft document.
The document outlines the Digital Empowerment and Broadband Strategy for San José, aiming to address the digital divide and enhance internet access for residents. It includes a vision for digital empowerment, a historical overview of the city's commitment to digital inclusion, and details on partnerships, demographics affected by the digital divide, and current broadband availability. The strategy sets goals for closing the digital divide, ensuring universal broadband availability, and improving broadband infrastructure. Staff recommendations include adopting the strategy and incorporating federal broadband speed definitions.
Key points
Vision for all San José residents to benefit from the digital economy.
The strategy aims to address the digital divide with a focus on connectivity, affordability, and digital skills.
Historical commitment includes the development of the first Digital Inclusion & Broadband Strategy and the establishment of the Digital Inclusion Fund.
Demographics most affected by the digital divide include lower-income individuals, seniors, and Black and Hispanic/Latino residents.
Goals include closing the digital divide, ensuring universal broadband availability, and improving broadband permitting processes.
Recommendations include adopting the strategy and a resolution to incorporate federal broadband speed definitions.
Limitations
The document appears to be a draft as it contains placeholder sections and unresolved details.
Specific dates, votes, dollar amounts, and outcomes are not provided.
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Extracted text preview · 7,906 chars
City Council Meeting Item 7.1 December 16, 2025 Digital Empowerment and Broadband Strategy x Jill Bourne, City Librarian Ann Grabowski, Deputy Director of Public Services Abigail Shull, Division Manager, Digital Empowerment & Public Technology Uarporn Nopmongcol, Program Manager, Broadband & Partnerships Consultant Support: Harrison Phelan, Guidehouse Inc. 2025 Strategy Overview VISION Our vision is for all San José residents to be empowered to benefit from and fully participate in the digital economy. Access to the internet, along with the technology and skills to use it safely and effectively, is essential in today’s world. We call this Digital Empowerment. OVERVIEW San José positions itself as a national leader in digital empowerment. The 2025 Digital Empowerment and Broadband Strategy outlines the City's roadmap for addressing the persistent digital divide, while embracing technological advancement and equitable access. It builds on past successes, with a renewed focus on universal connectivity, affordability, and digital skill-building. 1 San José’s Commitment to Digital Empowerment 2016-2017 2018-2019 2020-2021 2022-2023 2024 - Now City develops and adopts San José’s first...
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Generated summaryAI-assisted
The letter expresses gratitude for efforts to enhance internet access in San Jose and emphasizes the unique barriers faced by older adults and individuals with disabilities in accessing technology. It encourages addressing these concerns to ensure inclusivity in the city's digital empowerment and broadband strategy.
Key points
Acknowledgment of efforts to improve internet access for San Jose residents.
Highlighting unique barriers faced by older adults, including lack of experience with technology and physical limitations.
Encouragement to address the needs of older adults and individuals with disabilities in the digital strategy.
Mention of isolation as a critical issue for the elderly.
Limitations
The sender's email address is incomplete.
The document appears to be a forwarded email, which may affect the context.
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Extracted text preview · 1,335 chars
@ Outlook FW: Renewal of City's 2017 Digital Empowerment and Broadband Strategy (Item 7.1, File 25-1332) From City Clerk <city.clerk@sanjoseca.gov> Date Tue 12/16/2025 7:06 AM To Agendadesk <Agendadesk@sanjoseca.gov> From: Debora Ow <| Sent: Monday, December 15, 2025 7:39 PM To: City Clerk <city.clerk@sanjoseca.gov>; District3 <district3@sanjoseca.gov> Subject: Renewal of City’s 2017 Digital Empowerment and Broadband Strategy (Item 7.1, File 25-1332) [External Email. Do not open links or attachments from untrusted sources. Learn more] Thank you for your continued efforts to bring internet access to all San Jose residents. While many digital inclusion efforts focus on affordability and access—critical issues that AARP strongly supports—older adults often encounter unique barriers, which may include a lack of experience with technology, physical limitations, and the need for adaptive or hands-on assistance. We encourage you to address these concerns, so older people and those with disabilities are not left behind, even as overall connectivity improves. Isolation is one of the most critical issues for the elderly. Please keep that i mind when funding this program. Sincerely, Debbie...