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San Jose Civic Gallery City Hall agenda intelligence

Matter 25-1333

Abandoned Shopping Cart Retrieval Pilot Program Status Report.

Infrastructure & Public Works City Council Agenda Ready Introduced 02 Dec 2025
2 Documents on file 925 KB · 2 extracted · 2 AI summaries
File
25-1333
Type
Neighborhood Services
Status
Agenda Ready
Requester
Unknown
Introduced
02 Dec 2025
Last synced
19 May 2026 · 04:03

The papers

01 539 KB

Memorandum

539 KB Extracted AI Summary
file 36828532-235b-414d-bb47-a33c621b079a.pdf sha 85758ff08fac source unavailable

Official source link unavailable. The file was imported, but the current source metadata does not include a public document URL.

Generated summary AI-assisted

This memorandum evaluates the abandoned shopping cart retrieval pilot program conducted from August to November 2025. It discusses recent changes to state law that enable the City to run a cost recovery program for cart retrieval and outlines a work plan for developing such a program. The pilot program successfully retrieved 734 carts, with a higher collection rate in the smaller Pilot Area 2. The memorandum also details legislative changes that allow for cost recovery from retailers and proposes a plan for establishing a permanent cart retrieval service.

Key points
  • The pilot program ran from August 14, 2025, to November 14, 2025.
  • A total of 734 carts were retrieved during the pilot, with 202 from Pilot Area 1 and 532 from Pilot Area 2.
  • The pilot program was deemed successful, providing valuable data on cart ownership and retrieval effectiveness.
  • Senate Bill 753 was passed, allowing the City to recover costs from retailers for retrieving abandoned carts.
  • A work plan for establishing a permanent cart retrieval service includes conducting an RFP process and addressing cost recovery and service efficiency.
Limitations
  • The text contains unresolved placeholders and lacks specific details in some sections.
  • No specific dollar amounts or votes are mentioned in the text.

Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.

Extracted text preview · 15,945 chars
COUNCIL AGENDA: FILE: ITEM: TO: HONORABLE MAYOR AND CITY COUNCIL SUBJECT: Abandoned Shopping Cart Retrieval Pilot Program Status Report Approved 12/16/25 7.2 25-1333 FROM: Chris Burton DATE: November 24, 2025 Date: 11/26/25 COUNCIL DISTRICT: Citywide RECOMMENDATION Accept the status report on the abandoned shopping cart retrieval pilot program. SUMMARY AND OUTCOME This memorandum provides an evaluation of the shopping cart retrieval pilot program conducted from August to November 2025, provides an overview of recent changes to state law that make it viable for the City to run a cost recovery cart retrieval program, and lays out a work plan for the development of such a program. BACKGROUND In response to City Council direction from the February 4, 2025 City Council meeting, 1 staff returned to the May 6, 2025 City Council meeting 2 with the following updates on efforts to establish an abandoned shopping cart retrieval program. 1. A proposal to establish a pilot program to retrieve abandoned carts. 2. An update on efforts to advocate for changes to state law that would allow the City to recover its costs for an abandoned shopping cart retrieval program. 3. Proposed ordinance...
02 387 KB

Presentation - est. 5 minutes

387 KB Extracted AI Summary
file 57dc6a99-5f7f-477d-a089-5e01a8183360.pdf sha 2ede759acb31 source unavailable

Official source link unavailable. The file was imported, but the current source metadata does not include a public document URL.

Generated summary AI-assisted

The Abandoned Shopping Cart Retrieval Pilot Program Status Report outlines the program's activities and evaluations from August to November 2025. The pilot retrieved a total of 734 carts, with a higher number collected in Pilot Area 2. The report includes a cost analysis, findings on cart abandonment reasons, and proposed next steps for a city-wide program.

Key points
  • Pilot operated from August 14 to November 14, 2025.
  • Total of 734 carts retrieved: 202 from Pilot Area 1 and 532 from Pilot Area 2.
  • Cost of the pilot was approximately $32,239.26 for three months.
  • New state legislation allows for a cost recovery cart retrieval program with specific requirements.
  • Proposed next steps include completing a customer survey, reviewing lessons learned, and initiating an RFP process for ongoing service.
Limitations
  • The report contains placeholders and unfilled sections, such as specific dates and detailed cost breakdowns.
  • Some sections are not fully detailed, limiting the comprehensiveness of the summary.

Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.

Extracted text preview · 5,890 chars
Abandoned Shopping Cart Retrieval Pilot Program Status Report City Council December 16, 2025 Item 7.2 Chris Burton, Director, Planning Building and Code Enforcement Rachel Roberts, Deputy Director, Planning, Building and Code Enforcement 1 Abandoned Shopping Cart Retrieval Pilot Program Status Report Efforts Over the Past Year Feb. SB 753 Approved in Assembly SB 753 Approved in Senate SB 753 Introduced in Senate Mar. February 4, 2025, City Council meeting: the City Council considered a menu of policy options and provided direction on pursuing changes to state law, amending the City’s regulatory ordinance, and pursuing a contract cart retrieval service. Apr. May Jun. May 6, 2025, City Council meeting: the City Council approved a revised regulatory ordinance. Jul. Aug. Sep. SB 753 Signed by Governor Oct. Pilot Program Implemented Nov. Dec. December 16, 2025, City Council meeting 2 Abandoned Shopping Cart Retrieval Pilot Program Status Report Pilot Program Evaluation Carts Retrieved During Pilot Program by Week and by Pilot Area, August-November 2025 • Pilot operated from August 14 – November 14 2025 • Operated in two pilot areas • Collected 734 carts in total • 202 from pilot area...