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Matter CC 23-201

Housing Department’s Performance Measures Audit Report

Housing Community & Economic Development Committee (CED) Agenda Ready Introduced 06 Sep 2023
1 Document on file 469 KB · 1 extracted · 1 AI summary
File
CC 23-201
Type
Reports to Committee
Status
Agenda Ready
Requester
Office of Economic Development
Introduced
06 Sep 2023
Last synced
03 Jun 2026 · 08:19

The papers

1 document · 469 KB
01 469 KB

Report

469 KB Extracted AI Summary
file 718d7f68-816d-4683-9a2b-38aa4ae17c0e.pdf sha c40ce5dca724 source unavailable

Official source link unavailable. The file was imported, but the current source metadata does not include a public document URL.

Generated summary AI-assisted

The report from the Office of the City Auditor assesses the performance measures of the Housing Department in San José, focusing on the need for alignment and streamlining to support decision-making. It highlights the City’s efforts to prevent homelessness and create affordable housing, noting that the Housing Department reports over two hundred performance measures across various platforms. The audit identifies areas for improvement, including reducing the number of measures, aligning reporting across platforms, and providing meaningful targets. The report includes three recommendations aimed at enhancing the effectiveness of performance metrics. It is intended to assist the City Administration in improving performance management systems.

Key points
  • The Housing Department plays a major role in preventing homelessness and creating affordable housing.
  • The audit found that the Housing Department reports over two hundred performance measures, many of which are not aligned or streamlined.
  • Recommendations include reducing the number of performance measures, aligning them across reports, and documenting methodologies for consistency.
  • The report aims to assist the City Administration in enhancing performance management systems.
  • The report will be presented at the September 25, 2023 meeting of the Community & Economic Development Committee.
Limitations
  • The text includes unresolved placeholders and blank fields that affect the completeness of the summary.
  • Some sections of the text were truncated, limiting the information available for a comprehensive summary.

Generated for convenience from extracted text using AI. Review the official source document before relying on this summary.

Extracted text preview · 80,727 chars
Office of the City Auditor Report to the City Council City of San José HOUSING PERFORMANCE MEASURES: THE CITY SHOULD FOCUS AND ALIGN MEASURES TO SUPPORT DECISION-MAKING Report 23-04 September 2023 This page was intentionally left blank Office of the City Auditor Joe Rois, City Auditor September 15, 2023 Honorable Mayor and Members Of the City Council 200 East Santa Clara Street San José, CA 95113 Housing Performance Measures: The City Should Focus and Align Measures to Support Decision-Making In recent years, the City of San José (City) has prioritized preventing homelessness and creating affordable housing. The City’s Housing Department (Housing) plays a major role in achieving the City’s long-term goals in these areas. Other Housing services include rent stabilization and tenant protection programs, portfolio management of affordable housing loans, neighborhood capital investment, and others. Housing reports progress and activities of its programs in different ways, such as performance measures included in the City’s Adopted Operating Budgets, Housing’s Annual Impact report, online dashboards, and others. The objective of this audit was to assess Housing’s performance metrics....